PAYMENT 

Payment is due no later than 28 days before the date of your booking. We reserve the right to cancel your booking if payment is not received within these terms. Unfortunately, we do not accept cash payments. 

If you’re booking within 28 days, payment is due immediately, otherwise your booking will not be confirmed.  

HOW TO PAY 

Debit or credit card is the most effective way for us to track your payment. 

Card payment 

Please phone +44 (0)20 7401 9919 and quote your booking reference number. 

BACS 

Please use your booking reference number and the name of your school as your payment reference: 

Account Name: The Shakespeare Globe Trust
Bank: NatWest. Sort Code: 60-00-01;
Account: 39170926. 

For international groups 

BIC: NWBKGB2L.
IBAN: GB16NWBK60000139170926.
Please cover any bank charges if paying by BACS or transferring funds from
outside the UK. Please email with details of your remittance, quoting the booking reference. 

BOOKING FEE 

Each booking is subject to a £2.50 booking fee 

CHANGES TO YOUR BOOKING 

All changes should be communicated 28 days before the date of your booking. For changes less than 28 days from your visit date we will aim to facilitate any increase in student numbers; however, we cannot offer a refund for any reduction in the number of students. For changes received with less than 28 days’ notice, we will aim to facilitate any increase in student numbers; however, we cannot offer a refund for any reduction in the number of students. 

Please note that when reducing the number of pupils the minimum fee of £200 applies. 

CANCELLATIONS AND REFUNDS 

If you wish to cancel, please notify us in writing at least 28 days before the date of your booking. If we do not receive this notification, you will be charged for the full amount. 

For cancellations more than 28 days from your booking date, each booking is subject to a non-refundable deposit of £200. If the cancellation is made by Shakespeare’s Globe you are entitled to a full refund. 

We will not refund bookings if cancellation is made due to circumstances beyond our control (such as, but not limited to, heavy snow, tube strikes etc.). In this instance, we will endeavour to reschedule your booking to an alternative date within our financial year, subject to availability.