A guide talks to a group who are sitting on wooden benches in a theatre


Useful information for group organisers and leaders

This page is here to assist group organisers with planning your group’s visit to Shakespeare’s Globe – it covers how to prepare for your trip, what to do when your group arrives, and other important information about visiting the Globe.

You can find out more about – and make a booking for – our Group Guided Tours online. You can then use this page and our general ‘Visit’ section to plan your trip to us.

If you have an existing Guided Tours group booking, you will already have been in close contact with our Group Bookings team and have received a copy of your terms & conditions. If you would like to discuss your booking further, or if you have any questions about the information below, please contact us in advance of your visit.

 020 7401 9919
 Email the Group Bookings team


Not yet booked your group’s trip to Shakespeare’s Globe?



Shakespeare's Globe by the riverside at night time

We’re located at 21 New Globe Walk, Bankside, London, SE1 9DT.

There is a coach setting down point on Southwark Bridge. This is a five minute walk from Shakespeare’s Globe, with a step-free route available. Full instructions are on our‘Getting here’ page.



If you haven’t already, browse Guided Tours online and make a booking via our form.

A man leads a group of people through a tour of the Globe Theatre
A group of young people look up at the top of a theatre


Payments for all group visits are to be made a minimum of 28 days prior to the visit and are non-refundable. Details for how to make payment can be found on your confirmation email – you will receive this once you have made a booking.

When you arrive

Please come to the Guided Tours Entrance on Bankside (SE1 9DT, opposite the river), where you will be met by a member of the Globe team.


Arrive at least 15 minutes before your tour. If you are running late please call us on 020 7401 9919 – late arrival may mean that we cannot reschedule your tour. Tours last approximately 50 minutes.

Digital Tickets

Tickets will not be posted to you. You will be emailed a confirmation to present on arrival.


Tours are led in English. You are welcome to bring a translator with you.

Fact Sheets

We can arrange for basic fact sheets to be available in English, French, German, Italian, Spanish, Chinese, Japanese or Russian – just let us know in advance.

Leader Visits

If you would like to visit us in advance of bringing a group, to explore our space in advance, please let us know.


For wheelchair users

All areas of Shakespeare’s Globe are wheelchair accessible with ramps and lifts available.

For Deaf people or those with hearing loss

We can offer a written transcript covering basic tour information in English for all hearing impaired visitors. Hearing dogs are welcome.

For visually impaired people

Touch Tours can be arranged and guide dogs are welcome.

Find out more about Access and Access performances online, and get in touch with our Access team to discuss your requirements:

020 7902 1409
Email the Access team


Arrival time

If you are late, we cannot always guarantee admittance to a production or tour that has already begun. To avoid any disappointment, please always arrive in plenty of time before the scheduled start time.


The Globe Theatre is an outdoor, open-air auditorium, so please dress for the weather. Unless otherwise notified, performances and tours will continue in all conditions. The Sam Wanamaker Playhouse is an indoor space. Shakespeare’s Southwark Tours are an outdoor walking tour so please wear comfortable shoes and dress for the weather.


We require that each group should have at least one adult for every 10 students or children (we provide one free ticket for every 10 paid for). The group leader remains responsible for the conduct of all group members whilst on the premises. Please ensure any under 18s are accompanied by an adult at all times.


Photography and video recording is not permitted during a performance. Video recording is not permitted on a guided tour and photography may be restricted at certain times (for example if a workshop or rehearsal is in progress). Your tour guide will advise you.


If your visit to us includes a performance, you will receive an individual digital ticket for each member in your group. Tours work a little differently and for these, you will receive one digital ticket for the entire group.

Digital tickets will be emailed to you the day before your visit. You will need to show these on a mobile device on the day.

Please feel free to call our Box Office if you have any questions about the production or about how digital tickets work.

A close-up of a phone which shows a QR code


Shakespeare’s Globe welcomes all group and travel trade enquiries. Whether you are an existing or prospective trade partner, our team can provide you with up-to-date information about travel trade at Shakespeare’s Globe, including our product guide and images for marketing your visit.

We offer preferential group rates and special credit terms under our Voucher Scheme to a select number of companies based on the volume of business received. Companies not part of the voucher scheme can access reduced group rates for bookings of 15 people or more booked via our Group Bookings team.

Contact us with Travel Trade enquiries:

[email protected]

020 7902 5978