Check the Visit section of our website for information on our performances, tours and events, as well as how to find us, opening hours, where to eat and drink, the Globe Shop, Security, Access, and visiting with families, groups and schools.

To reach our Box Office Team, call +44(0)20 7401 9919 or send an email. Check the Box Office opening times here.

Yes, we welcome children of all ages at Shakespeare’s Globe. Depending on the event or performance, we provide information on recommended ages in the details box. Please note that children under 16 years must be supervised by an adult over 18 years, unless otherwise stated.

Yes, you can! Please note we do not allow glass or porcelain inside our theatres. Hot, noisy (disruptive to others) or strong-smelling food is not allowed inside the Sam Wanamaker Playhouse.

The management reserves the right to refuse admission and may conduct security searches, including bag checks, as a condition of entry. The following items are prohibited:

• Any item deemed to be a weapon or having the appearance of a
  weapon (including sharp objects that could cause harm).
• Fireworks and any other pyrotechnics, including smoke bombs.
• Laser pointers, strobe lights, and similar light emitting devices.
• Handheld communication devices that transmit radio signals (e.g.
  walkie talkies) radio jammers or radio scanners and drones.
• Claxons and load hailers.
• Personal protection sprays or similar mace type sprays.
• Hazardous substances (e.g. Chemicals, irritants, and gas
  canisters)
• Substances banned under the Misuse of Drugs Act 1971.
• Any item that may give cause for concern that the person may
  wish to demonstrate within the Globe such as flags and or
  banners.
• Glass in any form is not permitted into the theatres.
• Paint and spray paints.
• Scooters.
• Any other items that may be deemed illegal, unsafe, and/or a
  danger to other patrons.

We limit the size of bags that can be brought on to the site. The maximum bag size is 40cm x 35cm x 19cm. We are not able to admit oversized bags.

Our cloakroom currently operates whenever possible, with a £2 charge per item. If you would like to check opening times, please contact the Box Office. Please note that glass items are prohibited and all items are left at the owner’s risk.

Bags containing necessary medical equipment, or buggies and equipment for use in childcare, will be permitted, subject to the owners agreeing that these items may need to be inspected.

Yes, we have allocated wheelchair user spaces in both our theatres. Our guided tours are also wheelchair accessible. For more information, read our access page.

Tickets can be returned for credit to use against future bookings with Shakespeare’s Globe up to 48 hours before a performance. Ticket returns can be processed online via our self-service portal, by phoning the Box Office on +44 (0)20 7401 9919, or by email at [email protected]. Please note, our phone lines and email service close at 6.00pm, Monday-Saturday and 5.00pm on Sundays, and so returns via these methods must be submitted in advance of this time.

All returns are subject to an administration fee of £2 per ticket for tickets priced at £10 or under and £3 per ticket for all other tickets. At the discretion of Shakespeare’s Globe, this fee may be waived for additional items such as dining, programme purchases and pre-ordered food and beverage. This fee will be deducted from your credit voucher.

Credit vouchers issued as part of a return are valid for 12 months from the date of issue and can be used to purchase tickets for a future performance via our website. We cannot guarantee that suitable future tickets will be available or will be at the same price as your original tickets and cannot offer refunds on your credit voucher.

As part of your return, you will be invited to donate all or part of the value of your tickets. If you choose to donate, these donations are final and cannot be reversed or refunded at a later date.

Shakespeare’s Globe regrets that it cannot offer refunds once tickets have been purchased, unless the event has been cancelled. For full terms and conditions, click here.

We will directly contact bookers for any events that have been postponed or cancelled. For cancelled events, there will be options to donate your ticket value, receive a credit voucher for future purchases, or request a refund.

To help us contact all bookers as quickly as possible, please do not contact the Box Office directly, unless your original event date has passed and you haven’t heard from us.

If you have not received your email confirmation, or cannot find it, please contact the Shakespeare’s Globe Box Office on +44(0)20 7401 9919 or send an email for assistance as soon as possible.

If you are no longer able to attend, you can transfer your tickets to a friend or family member. To do this, please contact the Box Office on +44(0)20 7401 9919.

Please note, tickets may not be resold except via the Shakespeare’s Globe Box Office. Any tickets found to be resold via other methods will become null and void, and no refund will be issued.

The Globe Theatre is an open-air theatre, designed in the style of the original Globe Theatre where many of Shakespeare’s plays were first performed. Meanwhile, the Sam Wanamaker Playhouse is an indoor, candlelit theatre designed in the style of Jacobean indoor playhouses, where many of Shakespeare’s later plays were performed.

We have an ongoing range of online events for you to access from home. Browse our What’s On page and filter by the venue ‘At Home’.

You can book and take part in our online events from anywhere in the world. Be sure to consider time differences – all start times listed are in our local UK time zone. All sessions are delivered in English.

Globe Player, our video-on-demand platform, offers access to over 50 filmed productions. You can access all of these with an annual subscription of £59.99 or you can access individual titles for £9.99.

More details, along with other streaming projects and services, can be found on the Watch section of our website. Don’t forget to join our mailing list to keep up to date with announcements of new productions and film releases.

Yes, for schools we can offer workshops, group tours or tickets to a performance (dependent on availability).

With our group tours and performances, we can accommodate bookings of up to 90 for a single performance/timeslot and offer every 11^th ticket free. Our workshops are run in groups of up to 35 and we can offer multiple workshops at once for larger groups.

Please get in contact with our Box Office Team for more information.

Find out more about our Lively Action workshops for schools here. If you are looking for specific answers to questions, try our Lively Action FAQs.

Check the Schools and Teachers section of our website for information on what we offer for Primary Schools, Secondary Schools and International Schools.