ACCESS.
Whichever way you engage with Shakespeare’s Globe, we aim to be as welcoming and inclusive as possible. We believe that equal access can only be achieved with your input, so please let us know if you feel there is anything we can do to improve your visit.
A dedicated Access Information Line operates from 10.00am – 5.00pm, Monday to Friday, offering advice on specialised services for disabled people at Shakespeare’s Globe
Access Information Line
Tel: 020 7902 1409
Email: [email protected]
The Access Scheme
Our Access Scheme exists so that we may better understand the requirements of our audiences. Deaf, disabled and neurodivergent people are encouraged to join our scheme so that we may assist them in finding suitable seating, and ensure that ticket prices are adjusted to reflect their requirements.
How to Book
For Wheelchair Users
Both of our theatres are wheelchair accessible. Please inform us at the time of booking if you or a member of your party is a wheelchair user. Unfortunately, we may not be able to accommodate you if an unsuitable ticket has been purchased. Guided tours of the Globe Theatre are wheelchair accessible. Further information may be found in the Access Guide.
Relaxed Performances
Relaxed performances embrace the democratic nature of our theatres. During these performances, we take a more relaxed view of Front of House etiquette, including an open-door policy so that patrons can come and go as they please. We offer familiarisation visits for patrons who benefit from seeing the theatres before the day of the performance. Please contact the Access Information Line for more information.
For Deaf Patrons
Hearing dogs are welcome to Shakespeare’s Globe. During a tour of the building, hearing dogs should stay with their owners. We suggest that for performances, hearing dogs are cared for by our stewards. Please let us know in advance if you wish to bring a dog to a performance.
For Patrons with Hearing Loss
Induction loops are installed in both our theatres, at the Box Office and the guided tour admissions. Hearing aids should be turned to the ‘T’ or ‘3’ position to access the loops. The loop in the Globe Theatre is best picked up in the Lower Gallery and may be affected by the climate. A small number of hearing enhancers are available from the Welcome Desk in the main foyer.
British Sign Language Interpreted Performances
During sign language interpreted performances, the interpreter will stand downstage right. For details of who is interpreting each performance, please check the website.
Captioned Performances
In the Globe Theatre, open captioning units are used for captioned performances. Seats with the best views of the units will be marked on the website and Box Office staff can advise patrons further when booking by phone or in person. In the Sam Wanamaker Playhouse, individual tablets are used for captioning. Please let us know at the time of booking how many tablets you require. They will be attached to the handrail in front of your seat. The tablets work best in the Upper Gallery.
For Visually Impaired Patrons
A copy of the brochure is available in large print and high contrast is available on request, and we will also offer an audio introduction to the season on the website. Guide dogs are welcome to Shakespeare’s Globe. During a tour of the building, guide dogs should stay with their owners. We suggest that for performances, guide dogs are cared for by our stewards. Please let us know in advance if you wish to bring a dog to a performance.
Audio Described Performances
Touch Tours are available before audio described performances. Please contact us for details. Guide dogs, companions, family and friends are welcome on Touch Tours. Audio description is provided via headsets. Pre-show notes will be given via the headsets 15 minutes before the show is due to begin.
Mental Health
Some mental health conditions can make it difficult for people to attend performances, take part in our activities or join our tours. If, for whatever reason, you feel that there is something we can do to make your visit to Shakespeare’s Globe easier, please contact us and let us know.
Parking
Two parking spaces are available on a first come, first served basis. Spaces may be booked via the Box Office or the Access Information Line.