CORONAVIRUS (COVID-19) SAFETY MEASURES.
Familiarise yourself with our new safety measures before you visit
We can’t wait to welcome you to the Globe Theatre! This page lists everything you need to know about visiting us during the Covid-19 / Coronavirus outbreak.
We are confident that the procedures we have in place meet Government guidelines and will make you feel safe during your visit. As well as accessing the information on this web page, you will also receive an email from us ahead of your visit which will detail everything again for you in one place.
Below, there’s a video and photo gallery, plus text guidance for all, but also then additional specific guidance for:
- Those pre-booked on a Guided Tour
- Those pre-booked for a performance
- Those visiting Swan Bar & Restaurant
This page was last updated on Monday 19 July 2021.
GUIDANCE FOR ALL
Pre-booking
Please ensure you pre-book for any activity before arriving on site.
Digital tickets
We are only issuing digital tickets at present. You will receive clear instructions from us about how these work via email. Upon arrival, show your digital ticket on a device. You do not need to print your tickets (unless you do not have a mobile device that can display it).
Contactless
We only accept contactless payments, including Apple Pay. Cash not accepted.
Face coverings
Those over the age of 11 are strongly encouraged to wear a face covering for the duration of their visit to us especially when moving around foyer and piazza.
Social distancing
We encourage a safe social distance between people at all times – this is enforced by staff and visible markers. Please follow any one-way or other directional signage that we have put in place for your safety.
Hand sanitising
We have hand sanitiser stations and enhanced cleaning throughout public areas, including the toilets.
Security
Usual security measures are in place, cloakrooms are closed and no large bags are allowed on-site.
Feeling unwell?
If you or any of your household are feeling unwell, showing Covid-19 symptoms or have been told to self-isolate, please do not visit us. Contact us and we can move your ticket(s) to another date.
Test and Trace
We will store your data for 21 days following your visit as part of Test and Trace – it will be held securely in compliance with the Data Protection Act 2018.
Staff
Staff have been trained to support you at this time. They sanitise hands regularly, wear see-through face-shields, may wear gloves and may be behind perspex at times. Know that we are here to help.
GUIDED TOURS
This page was last updated on Monday 19 July 2021.
Arrival
Arrive 10–15 minutes prior to your tour time. Allow plenty of extra time in case there are delays or changes affecting your route.
Come to the the entrance by the Groundling Gates on Bankside (SE1 9DT, opposite the river) where a staff member will greet you at an outdoor information pod.
If you arrive early, please wait on Bankside as we cannot admit you until the team are ready.
Route
Once checked-in, you will be guided from the information pod to the outdoor Piazza and then the open-air Yard of the Globe Theatre.
You will be shown where to exit at the end of the tour.
Groups
For group bookings, you will receive one digital ticket for the entire group – please show this on your device.
PERFORMANCES
This page was last updated on Monday 19 July 2021.
We’re delighted to be re-introducing our world famous £5 ‘Groundling’ tickets once again from 29 July, for the opening of Twelfth Night, with our very own Artistic Director Michelle Terry as Viola.
‘Being in the open-air and watching the action on stage as a Groundling in the Yard is a unique experience that many of our audiences have greatly missed over the past year.’
– Neil Constable, CEO
Despite restrictions lifting today, the safety of our audiences remains of key importance at the Globe and we can’t wait to welcome you back into the magical wooden ‘O’ soon.
Arrival
You will be given a specified time slot and a specified location to arrive at – this will be either:
- The main entrance to Shakespeare’s Globe on New Globe Walk, or,
- The Groundling Gates on Bankside (opposite the river, the same entrance for the Globe Theatre Guided Tour).
These instructions for arrival time slot and location will be sent to you in an email.
Digital tickets
Your digital tickets for the performance will become available to you in the ‘My events’ section of your online account. You can show these on a mobile device when you arrive. We’ll also send them via text message to your mobile number (if we have this within your account) on the morning of your event.
Groups
For group bookings, you will receive separate individual digital tickets for each member of the group – please show these on your device when you arrive.
Eating & drinking
Please pre-order drinks and snacks before you arrive via your online account – do this before 6.00pm on the day of the performance. You will be able to collect your pre-orders on your way to your seats.
You can also use your online account to pre-book dining options at Swan Bar & Restaurant.
Cushion hire
As we’re currently unable to offer cushion hire, you’re welcome to bring your own small cushions to give your seats that extra little padding. But don’t forget that we have our usual bag size restrictions in place.
Open door policy
We have a relaxed open-door policy for 2021. No need to wait for an interval – come and go, have a break and use the toilet any time you like throughout the performance.
Further reading
For a photographic run-through of what it looks like to visit us right now, check our our recent blog:
Visiting us for performances during Coronavirus: a visual guide
PHOTOS
SWAN BAR & RESTAURANT
Swan Bar & Restaurant has been fully audited by Food Alert, and their Covid-19 safety practices have been approved and published on their website.
Please note that there is no access between Shakespeare’s Globe and Swan, you will need to use different entrances and exits for both venues.
ACCESS
Please let us know in advance if you or anyone in your party has any physical access requirements (such as step-free or wheelchair access).
For Guided Tours there is a box in the booking process you can write in. For theatre performances please sign up for our Access Scheme.
If you have any other access requirements (such as needing a Touch Tour or a BSL interpreter), please email us before booking, so we can discuss what adjustments we can put in place.
MAP
A map of the Shakespeare’s Globe site showing our two separate entrances (Bankside and New Globe Walk).
USEFUL LINKS
Please visit the UK Government and NHS websites for more information and guidance on Coronavirus (COVID-19).
CONTACT US
Once you have pre-booked your ticket for any on-site activity, we will communicate with you via email to prepare you for your visit.
Do contact us if you have any questions, but rest assured that if any guidance changes between your booking and your visit, we will notify you by email.
PLAN YOUR VISIT
ACCREDITATION
We have received Visit England’s ‘Good to Go’ accreditation and been granted the use of Society Of London Theatre & UK Theatre’s ‘See It Safely’ Mark.
