We can’t wait to welcome you to the Globe Theatre! This page lists everything you need to know about visiting us during the Covid-19 / Coronavirus outbreak.
We are confident that the procedures we have in place meet Government guidelines and will make you feel safe during your visit. As well as accessing the information on this web page, you will also receive an email from us ahead of your visit which will detail everything again for you in one place.
Below, there is guidance for all, but also then additional specific guidance for:
- Those pre-booked on a Guided Tour
- Those pre-booked for a performance
- Those visiting Swan Bar & Restaurant
This page was last updated on Friday 7 May 2021
GUIDANCE FOR ALL
Please ensure you pre-book for any activity before arriving on site. There is a maximum number of 6 tickets bookable per transaction (x1 household / bubble).
We are only issuing e-tickets at present. You will receive clear instructions from us about how these work via email.
Upon arrival, show your e-ticket on a device (or your booking confirmation email). You do not need to print your tickets (unless you do not have a mobile device that can display it).
We only accept contactless payments, including Apple Pay. Cash not accepted.
Those over the age of 11 must wear a face covering for the duration of their visit to us, unless they are exempt.
We encourage a safe social distance between people at all times – this is enforced by staff and visible markers.
We have hand sanitiser stations and enhanced cleaning throughout public areas, including the toilets.
Please follow any one-way or other directional signage that we have put in place for your safety.
Usual security measures are in place, cloakrooms are closed and no large bags are allowed on-site.
If you or any of your household are feeling unwell, showing Covid-19 symptoms or have been told to self-isolate, please do not visit us. Contact us and we can move your ticket(s) to another date.
Staff have been trained to support you at this time. They sanitise hands regularly, wear see-through face-shields, may wear gloves and may be behind perspex at times. Know that we are here to help.
Arrive 10–15 minutes prior to your tour time. Allow plenty of extra time in case there are delays or changes affecting your route.
Come to the the entrance by the Groundling Gates on Bankside (SE1 9DT, opposite the river) where a staff member will greet you at an outdoor information pod.
If you arrive early, please wait on Bankside as we cannot admit you until the team are ready.
Everyone aged 16 years and over will need to individually check-in using the NHS Covid-19 app. To save time at arrival please download the app in advance. There will be an alternative check-in option if you are not able to use the NHS Covid-19 app on a smart phone.
Once checked-in, you will be guided from the information pod to the outdoor Piazza and then the open-air Yard of the Globe Theatre.
You will be shown where to exit at the end of the tour.
You will be given a specified time slot and a specified location to arrive at – this will be either:
- The main entrance to Shakespeare’s Globe on New Globe Walk, or,
- The Groundling Gates on Bankside (opposite the river, the same entrance for the Globe Theatre Guided Tour).
These instructions for arrival time slot and location will be on your e-tickets and sent to you in an email.
Upon arrival you will have a temperature check.
Don’t forget that we have bag size restrictions.
We have a new relaxed open-door policy for 2021. No need to wait for an interval – come and go, have a break and use the toilet any time you like throughout the performance.
SWAN BAR & RESTAURANT
Swan Bar & Restaurant has been fully audited by Food Alert, and their Covid-19 safety practices have been approved.
Read Swan’s statement on their website.
Please note that there is no access from Shakespeare’s Globe to Swan, with visitors using different entrances and exists.
Please let us know in advance if you or anyone in your party has any physical access requirements (such as step-free or wheelchair access).
For Guided Tours there is a box in the booking process you can write in. For theatre performances please sign up for our Access Scheme.
If you have any other access requirements (such as needing a Touch Tour or a BSL interpreter), please email us before booking, so we can discuss what adjustments we can put in place.
Once you have pre-booked your ticket for any on-site activity, we will communicate with you via email to prepare you for your visit.
Do contact us if you have any questions, but rest assured that if any guidance changes between your booking and your visit, we will notify you by email.
PLAN YOUR VISIT
We have received Visit England’s ‘Good to Go’ accreditation and been granted the use of Society Of London Theatre & UK Theatre’s ‘See It Safely’ Mark.