A woman wearing a mask is greeted by a woman behind a plastic screen

CORONAVIRUS (COVID-19) SAFETY MEASURES.

Familiarise yourself with our new safety measures before you visit

This page lists everything you need to know about visiting us during the Covid-19 / Coronavirus outbreak.

We want you to feel confident and comfortable when visiting (and working at) our site. Please read the below information ahead of your visit.

As the current Covid situation is subject to change, please do check our latest reopening blogs to keep up-to-date with any announcements.

This page was last updated on Monday 8 March 2021.

A woman talks to two men working in a hut

ARRIVING FOR YOUR TOUR

When attending a Globe Theatre Guided Tour, arrive at the entrance by the Groundling Gates on Bankside (SE1 9DT, opposite the river) where a staff member will greet you at an outdoor information pod.

You will be guided from the information pod to the outdoor Piazza and then the open-air yard of the Globe Theatre. You will be shown where to exit at the end of the tour.

GUIDANCE FOR ALL

General guidance for those booked to attend any tour or event in the Globe Theatre.

PRE-BOOKING

Please ensure you pre-book for any activity before arriving on site. There is a maximum number of 6 tickets bookable per transaction (x1 household / bubble).

WE ARE CONTACTLESS

When you arrive, show your booking reference on a device. We will only accept contactless payments, including Apple Pay. Cash not accepted.

FACE COVERINGS

Those over the age of 11 must wear a face covering for the duration of their visit to the Globe Theatre, unless they are exempt.

SOCIAL DISTANCING

We encourage a 1.5m social distance between people at all times – this is enforced by staff and visible floor markers.

HAND-SANITISING

Use the hand sanitiser stations located across our site. We also have enhanced cleaning, including toilets and ‘high-risk’ surfaces.

SYMPTOMS

If you or any of your household are feeling unwell, showing Coronavirus symptoms or have been told to self-isolate, please do not visit us. Contact us and we can move your ticket(s) or issue a credit voucher.

STAFF

Staff have been trained to support you at this time. They sanitise hands regularly, wear see-through face-shields, may wear gloves and may be behind perspex at times. Know that we are here to help.

TEST AND TRACE

We will store your data for 21 days following your visit as part of Test and Trace – it will be held in a secure, GDPR-compliant way. If visiting Swan, you must ‘check-in’. This is not mandatory for Globe Theatre bookings.

STEPS

Tours are conducted on foot and include a number of steps. Let et us know if you require step-free access (you can type this into a box when booking online).

SECURITY & BAGS

Our usual security measures are still in place, cloakrooms are currently closed and no large bags are allowed on site.

OPEN-AIR

We are a roofless, open-air theatre. We don’t offer refunds if the weather is bad – we go ahead in all conditions so dress for the weather!

SWAN BAR & RESTAURANT

Swan has been fully audited by Food Alert, and their Covid-19 safety practices have been approved. Read Swan’s statement on their website.

A limit of 6 guests per table (x1 household / bubble).

A 10.00pm bar curfew.

Reduced seating & an adjusted layout.

Signage to guide you.

Face coverings worn by staff.

Hand-sanitising stations available.

Extra cleaning taking place.

Table service orders only.

Contactless payment encouraged.

Check-in with your NHS Covid-19 app.

QR-code and single-use menus.

Staff follow Covid-19 working procedures.

ACCESS

Please let us know in advance if you or anyone in your party has any physical access requirements (such as step-free or wheelchair access). You can type these details into a box during the online booking process.

If you have any other access requirements (such as needing a Touch Tour or a BSL interpreter), please email us before booking, so we can discuss what adjustments we can put in place.

CONTACT US

Once you have pre-booked your ticket for any on-site activity, we will communicate with you via email to prepare you for your visit.

Do contact us if you have any questions, but rest assured that if any guidance changes between your booking and your visit, we will notify you by email. 

PLAN YOUR VISIT

ACCREDITATION

We have received Visit England’s ‘Good to Go’ accreditation and been granted the use of Society Of London Theatre & UK Theatre’s  ‘See It Safely’ Mark.