10 top tips if you’re visiting us for performances this month

  It may be the first time you have visited us in a long while – so we have put together this guide of information to read ahead of your trip

4 minute read

So, it’s officially happening. This week we welcome you back to our Globe Theatre for the first performances to happen in our venues since the Covid outbreak of 2020.

The below blog contains everything you need to know about your booking and your upcoming visit – including our onsite safety measures – to ensure you can enjoy your experience with us as safely and comfortably as possible.

Don’t worry, we will also send you everything you need to know direct to you via email ahead of your visit (check the inbox of the email address you used to book your e-tickets). Measures are subject to change, so make sure you refer to your email for the most up-to-date information, as we will contact you directly if there are any further updates.

A black and white image of afternoon tea on a table and the only thing in the picture that is coloured is a red drink in the middle

Dine with Swan Bar & Restaurant before the performance.

The words ‘our, damned spot!’ on a red background with an illustration of someone washing their hands

Hand sanitising stations are available throughout our site.

A pink, black and white graphic showing an actor with long, curly hair looking up to a moon in the sky

The Globe Theatre’s first performance will be on 19 May.

1. Get your devices ready and also make sure we have your mobile number

You won’t receive paper tickets for the performance you’re attending – you will be given digital tickets. These will appear in the ‘My events’ section of your online account with Shakespeare’s Globe. You can show these digital tickets on a mobile device when you arrive.

We’ll also send them via text message to your mobile number on the morning of your event, so check we have the right details for you in your account with us.

2. Pre-order your snacks and drinks in advance

You can also use your online account to pre-order drinks and snacks in advance, as our on site bar service won’t be available before, during or after the performance. Whatever you order online will be available to collect on your way into the theatre.

3. Pre-book your dining with Swan

From 17 May indoor (as well as outdoor) dining will resume at Swan Bar & Restaurant – huzzah!

You can add a dining booking in your online account (in the ‘My events’ section).

Enjoy pre- or post-theatre dining or how about Swan’s magical A Midsummer Night’s Dream Afternoon Tea?!

Photo of some of sweet treats included with the Afternoon Tea, including scones, cakes and macarons

A Midsummer Night’s Dream Afternoon Tea at Swan Bar & Restaurant.

4. Let us know if you’re unwell

We really hope to see you soon but understand that things can change very quickly.

If you or anyone in your party begins to feel unwell, develop any Covid-19 symptoms, or has been told to self-isolate before you’re due to visit us, please do not attend your booked performance. Contact our us on +44 (0)20 7401 9919 or email us to discuss your options.

5. Plan your journey

It might be your first time using public transport in a while, so try to plan your journey in advance, allow lots of extra time and try to travel when it may be quieter.

You can visit our page on getting here to find out more but also always head to TfL for the most recent travel updates for London.

A woman wearing a mask is greeted by a woman behind a plastic screen

In line with UK Government guidance, anyone over the age of 11 must wear a face covering.

6. Don’t forget your face coverings

Remember to bring face coverings for yourself and everyone in your party over the age of 11. You must wear these for the entire duration of your visit, unless exempt or whilst eating and drinking. Familiarise yourself with other Covid measures via our dedicated page.

7. Bring a small cushion if you like

Anyone who has visited us before will know that we usually have cushion hire. As we’re currently unable to offer this at the moment, you’re welcome to bring your own small cushions to give your seats that extra little padding. But don’t forget – no large bags or items, in line with our usual security policy.

8. Come to the correct arrival location, at the correct time

Prior to your visit, we will email you letting you know where and when to arrive. There will be two separate arrival locations (one on Bankside, and one on New Globe Walk – they are round the corner from one another). Entry times are also staggered, so you will be emailed a specific time to arrive. Download map.

There will be social distancing markers in place to help ensure you remain distanced from the other audience members.

A map shows two entrances to a theatre, one called ‘Groundling Gates Entrance’ and the other, round the corner, says ‘Main Entrance New Globe Walk’

Our postcode is SE1 9DT. We have two entrances for performances and you’ll be asked to arrive at one or the other.

When you arrive:

  • Our Welcome Team will greet you
  • They will check your digital tickets
  • They will help you check in using the NHS Covid- 19 Test and Trace app (or take your contact details for contact tracing purposes)
  • There will be a contact-free temperature check for everyone in your party
  • You will be able to collect your pre-ordered items on route to your seats
A hand-sanitiser station sits by a stairway which leads down out of the Globe Theatre

Hand sanitiser stations are located in various places for you to use.

9. Be aware of new changes

If you’ve watched a performance at the Globe Theatre before you may notice a small number of changes this time around.

Firstly, you’ll see enhanced cleaning, hand sanitiser stations, one-way systems and directional signage.

Secondly, all of our performances this season are running without an interval and we have an open door policy. This means that you can pop in and out of the show whenever you like, to use the toilets at your convenience.

10. Prepare for the weather!

We are an open-air theatre – we have no roof. But we do have English weather… so bring your coats and wrap up warm. No umbrellas allowed, sadly.

And one last sneaky eleventh (important) tip…

11. Enjoy your visit and know that we are here to support you throughout your time with us

A tour guide gestures with his hand and smiles and he is wearing a face visor

Our staff are here to help you. They may wear face coverings and/or see-through visors. Here, a tour guide speaks to a group attending a Globe Theatre Guided Tour. Photographer: Pete Le May.

FINIS.

WE STILL NEED YOUR DONATIONS

After the most challenging year in our charity’s history, we still need our supporters to help us recover.

Please donate to help fund the future of Shakespeare’s Globe.

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